The nature of semi-permanent tattoo work is extremely detailed in nature, thus we kindly request that you arrive unaccompanied to your appointment. Family members, friends, significant others, partners, children or pets are strictly not allowed as we must maintain a focused and sanitary environment to ensure that you achieve the best results possible for you! Our studio has nearby coffee shops, eateries and bars around, so in the case you need to come with someone, please have your guest(s) wait close by for you to complete your appointment.
To secure your appointment date and time, we require a valid credit card on file. We do not require a deposit, however, should you cancel your appointment within 7 days of your appointment, we will charge a $100 booking fee. Please refer to our full cancellation policy below.
You can reschedule up to one time (rescheduled date must not exceed 3 months in total time from initial appointment). If rescheduling under 7 days, you will charged a $100 booking fee, and a $100 non-refundable booking fee will be required to make a new appointment. Consideration will be given to cancellations due to a serious illness/emergency. Official proof is required.
If you are running more than 20 minutes late to your appointment, it is the studio’s discretion to reschedule your appointment or charge a $100 booking fee. Being late will create a delay to the artist's schedule and is unfair to other clients. Consideration will be given to cancellations due to a serious illness/emergency. Official proof is required.
PROMOTIONS & DISCOUNTS
We do not accept gratuities on credit cards, we only accept them through cash, Venmo, Paypal & Zelle. Gratuity is customary for good service in NYC and usually average 15 to 20% of the full price.
They are not necessary but graciously welcomed!
The studio offers limited promotions throughout the year, but these offers may NOT be combined.
Starting April 1, 2019, clients who wish to make a cash payment will receive 8% off all full services after taxes. During promotions, cash payments will receive 5% off all full services after taxes.
ALL BROW SERVICES INCLUDE ONE COMPLIMENTARY PERFECTING SESSION WITHIN 6-10 WEEKS.
ANY TOUCH UPS AFTER 10 WEEKS WILL RESULT IN OUR STANDARD TOUCH UP RATE.
Touch ups are not mandatory. We advocate for skin integrity, and encourage you to hold off on any unnecessary touchups to maintain the integrity of your skin for as long as possible. Your skin has a limited capacity for the number of procedures it can withstand before the area becomes compromised and dull, regardless of ombré powder technique or microblading.
We cannot guarantee results as healed results will vary with each client. Although we give 100% of our effort to provide you with quality service, many factors can result in a less than desired outcome as each client will heal differently. In order for your new brows to heal properly (and achieve optimal results) following all pre and post aftercare instructions is extremely necessary! Appointment Prep Instructions are designed to limit bleeding and skin sensitivities during the procedure. Excessive bleeding during the application can dilute and expel the pigment color and lead to low retention. If an additional touch up is required or desired, this will be subject to an additional touch up rate.